Retail Excellence Corp is assembling a high-performing revenue team, and we want a Call Center Manager to anchor it in Escondido, CA. Consider the trade: your 6 years of Patience for $124,000 - $187,000, a remote schedule, and ownership most shops never offer.
Key Responsibilities
- Read intent data and route the Escondido hot leads first
- Own the handoff doc that keeps nothing falling between Net Promoter Score and CRM
- Brief the Call Center Manager team on what's working in this week's market
- Turn churned sales marketing logos into win-back targets with a plan
- Map buyer pain to Retail Excellence Corp's pitch deck, slide by slide
What You'll Bring
- Real curiosity about why Retail Excellence Corp customers do what they do
- A CA sensibility, or genuine curiosity about this market
- A point of view on Retail Excellence Corp's space, sharpened by your own reading
- Strong working knowledge of Ticket Management and ServiceNow
- The diplomacy to align stakeholders who don't agree yet
- The instinct to ask "what would change your mind?" before debating
- Self-motivated and able to work independently with minimal oversight
For all its candor-rich ambition, Retail Excellence Corp still operates like the scrappy Escondido startup that first cracked sales marketing years ago. Every nimble idea gets a fair hearing at Retail Excellence Corp, no matter the 8 of experience behind it.
Pay is $124,000 - $187,000, growth is structured, mentorship is personal, and the flexible remote schedule is non-negotiable in your favor.
Freshly verified active, this Call Center Manager position is accepting candidates now.
If you can picture yourself owning the Call Center Manager work here, picture it harder and apply.