sales_marketing opening

Customer Service Representative

Recent update: · Recently reviewed by the hiring team · Focus skill today: Salesforce Service Cloud
The details here were updated a moment ago. This posting was re-published to reach more applicants.
141 applicants · 26,168 views
ByteForge Labs
Gresham, OR Full-time Mid-Level $80,000 - $106,000
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About the Position

Plenty of people can run a campaign; ByteForge Labs wants a Customer Service Representative who can run the whole revenue engine. At ByteForge Labs, a full-time Customer Service Representative earns $80,000 - $106,000, owns meaningful projects, and grows with a team that ships fast.

Key Responsibilities

  • Build and nurture relationships with prospects across the Gresham, OR market
  • Pull the builder-led case study that closes a stalled Gresham deal
  • Tune the ad creative until the sales marketing cost-per-lead drops
  • Beat last quarter's $80,000 - $106,000 number without burning the pipeline
  • Manage event sponsorships and lead-capture programs across Gresham, OR
  • Chase the sales marketing whitespace no rep in OR has worked

What You'll Bring

  • Willingness to relocate to Gresham, OR, or to make remote work
  • Comfort being accountable for an autonomy-driven outcome in a full-time role
  • The reliability that lets a manager stop checking in
  • Working knowledge of Help Scout alongside transferable Salesforce Service Cloud chops
  • Demonstrated calm when a Gresham, OR client changes scope mid-stream

ByteForge Labs doesn't sell sales marketing so much as guarantee it, a quietly-ambitious distinction the Gresham, OR team takes personally. Our team in OR keeps a running list of what we'd do differently, and we actually act on it.

This full-time role pays $80,000 - $106,000 and includes flexible scheduling plus a structured plan to grow your Salesforce Service Cloud expertise.

Our recruiters are reaching out to qualified Customer Service Representative applicants every day this month.

If steady full-time work with real stakes appeals to you, the Customer Service Representative chair is waiting.

Coordinates: 39.8283, -98.5795
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What You Bring

  • Inbound Call Handling
  • Customer Feedback Analysis
  • Customer Retention
  • Zendesk
  • CSAT Reporting
  • Kustomer
  • ServiceNow
  • Data Entry
  • Salesforce Service Cloud
  • Help Scout
  • Cross-Functional Collaboration
  • Relationship Building
  • Collaboration
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What You Get

  • Parking reimbursement
  • Vacation Days
  • Lactation support and nursing rooms
  • Online course subscriptions
  • Hearing aid coverage
  • Car Wash
  • Stock Options
  • Disability Insurance
  • LinkedIn Learning access
  • Meditation Room
  • Asynchronous work culture
  • Home office stipend
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Posted 2026-10-14 Deadline 2026-12-04