sales_marketing opening

Customer Success Manager

Recent update: · Urgently filling this role · Focus skill today: Troubleshooting
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222 applicants · 42,931 views
ScaleTech
Everett, WA Hybrid Manager $126,000 - $182,000
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About the Position

Forget the funnel metaphor for a second: ScaleTech's next Customer Success Manager in Everett cares about momentum, and Troubleshooting is how you create it. The sales marketing charter, the $126,000 - $182,000, the 8-year ask — all of it points to a ScaleTech role built for owners, not order-takers.

Key Responsibilities

  • Pair Email Support insight with gut feel to rank the hottest leads
  • Read the sales marketing market and reposition the offer when it shifts
  • Design landing pages and conversion funnels that turn traffic into customers
  • A knack for translating customer insights into sharper campaign briefs
  • Convert webinar attendees into sales marketing demos within 48 hours
  • Track pipeline performance and report results to leadership each week
  • Collaborate with product teams to position new offerings in the Everett region
  • Analyze campaign metrics and optimize spend against revenue targets

What You'll Bring

  • Authorized to work in the United States without sponsorship
  • A portfolio or work samples that demonstrate your sales marketing expertise
  • 8+ years putting Email Support to work in a sales marketing setting
  • Working familiarity with hybrid schedules and team norms at ScaleTech

ScaleTech is where curious, nimble people come to build the future of sales marketing. We treat every new Customer Success Manager as a fresh set of eyes, so tell us what looks broken.

We offer $126,000 - $182,000 and the things money cannot fake, real mentorship, lasting benefits, and flexibility you will actually use.

Updated on the spot, the ScaleTech hiring team is reviewing in real time.

Don't just read about the Customer Success Manager job, apply for it.

Coordinates: 47.2529, -120.7401
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What You Bring

  • Written Communication
  • Empathy
  • Customer Onboarding
  • Time Management
  • Technical Support
  • Email Support
  • Net Promoter Score
  • Talkdesk
  • Escalation Management
  • Troubleshooting
  • Interpersonal Skills
  • Networking
  • Teamwork
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What You Get

  • Gym Membership
  • Spot Bonuses
  • Free laptop and tech setup
  • Free coffee and espresso bar
  • Employee Assistance Program
  • No-meeting Fridays
  • Parking reimbursement
  • Financial wellness program
  • Outplacement services
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Posted 2026-10-09 Deadline 2026-11-28