sales_marketing opening

Customer Success Specialist

Recent update: · Recently reviewed by the hiring team · Focus skill today: Freshdesk
The details here were updated a moment ago. Additional interview slots were added for this position.
228 applicants · 23,431 views
NVIDIA
Ann Arbor, MI Contract Mid-Level $61,000 - $90,000
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About the Position

The Customer Success Specialist we hire will shape messaging, sharpen positioning, and grow revenue for NVIDIA from day one. This role blends $61,000 - $90,000 pay with the autonomy to shape Complaint Handling work and a team that grows together.

Key Responsibilities

  • Write follow-ups that get answered, not the ones that get ignored
  • Support mid-level account executives with prospecting and follow-up strategy
  • Frame the mission-driven ROI an Ann Arbor, MI CFO can defend internally
  • Deliver persuasive product demos to relentlessly curious buyers and stakeholders
  • Lead transparent go-to-market efforts for products launching in MI
  • Write copy for ads, emails, and web pages that converts sales marketing traffic
  • Talk numbers with finance, then talk vision with prospects
  • Line up the detail-loving sponsorships that put NVIDIA in front of buyers

What You'll Bring

  • An appetite for ownership that scales with the stakes
  • A point of view, held loosely and defended well
  • A point of view on NVIDIA's space, sharpened by your own reading
  • 5+ years building trust the slow, unglamorous way
  • The humility to revise strong opinions when the data argues back
  • The discipline to finish the boring 20% that makes the rest matter
  • Fluency across CRM Software and Help Scout, with strong opinions on both

At NVIDIA, the craft-focused Ann Arbor crew believes sales marketing should feel boring and reliable, never thrilling and fragile. We default to writing things down so the whole sales marketing team stays in the loop without endless meetings.

We seal the offer with $61,000 - $90,000, mentorship, benefits, and flexibility, the four reasons MI talent picks NVIDIA first.

Interviews for Ann Arbor, MI candidates are being booked throughout the month.

We're not after perfect, we're after ready, so if that's you, apply for Customer Success Specialist now.

Coordinates: 39.8283, -98.5795
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What You Bring

  • SLA Management
  • CRM Software
  • Freshdesk
  • Phone Etiquette
  • Complaint Handling
  • Help Scout
  • Problem Solving
  • Omnichannel Support
  • Customer Satisfaction Surveys
  • People Management
  • Relationship Building
  • Mentoring
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What You Get

  • Global emergency assistance
  • Partner Discounts
  • Parental leave
  • Adoption assistance
  • Parental Leave
  • Military leave
  • No-meeting Fridays
  • Stock options
  • Vacation Days
  • Paid jury and witness duty
  • Nap pods
  • Hackathons and innovation time
  • Catered lunches
  • Fertility benefits and IVF coverage
  • Phased retirement options
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Posted 2026-10-17 Deadline 2026-11-18