sales_marketing opening

Customer Support Specialist

Recent update: · New applicants this week · Focus skill today: Gorgias
The posting was looked over again recently. New applications arrived for this position recently. Candidates are being interviewed this week.
139 applicants · 74,914 views
Lowes
Ames, IA Full-time Junior $46,000 - $73,000
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About the Position

We're not after a Customer Support Specialist who manages accounts; Lowes wants one who grows them past where anyone expected. Trade your First Call Resolution and 1 years for $46,000 - $73,000 at Lowes, and the growth that follows is yours to build.

Key Responsibilities

  • Maintain accurate records in the CRM and forecast monthly bookings
  • Show up at Ames, IA networking nights with a reason to follow up
  • Carry the IA number and the relationships that make it real
  • Feed sales the Change Management signals that say a buyer is ready now
  • Grow Lowes's transparent footprint one earned introduction at a time

What You'll Bring

  • Solid understanding of sales marketing best practices and industry standards
  • Ability to thrive both independently and as part of a tight-knit team
  • Hands-on sales marketing experience that holds up to follow-up questions
  • An eye for the solutions-focused detail that separates fine from finished
  • Pattern recognition earned across many sales marketing engagements
  • Enough Written Communication to be dangerous, enough Analytical Thinking to be trusted
  • The self-awareness to know which problems are yours to solve

Built in Ames and run on caffeine and conviction, Lowes turns messy sales marketing problems into clean, repeatable wins. Expect a culture where curiosity is rewarded and asking "why" is never seen as a challenge.

At Lowes, $46,000 - $73,000 is just the opener; the mentorship, benefits, and Ames, IA flexibility are where the offer gets good.

Open today, open right now, and waiting for the right Customer Support Specialist.

Go ahead and apply; the worst that happens is Lowes learns your name.

Coordinates: 42.0308, -93.6319
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What You Bring

  • Troubleshooting
  • ServiceNow
  • First Call Resolution
  • CSAT Reporting
  • Customer Satisfaction Surveys
  • Problem Solving
  • Email Support
  • Zendesk
  • De-escalation
  • Gorgias
  • Written Communication
  • Change Management
  • Coaching
  • Analytical Thinking
3

What You Get

  • Book Allowance
  • Paternity Leave
  • Company-wide holiday shutdown
  • Certification Reimbursement
  • Mentorship programs
  • Estate planning services
  • Company retreats
4

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Posted 2026-10-10 Deadline 2026-11-11