We want an Operations Director whose Conflict Resolution is matched only by their curiosity, and ScaleUp Solutions in Harrisonburg, VA is ready to feed both. Own your projects, earn $141,000 - $196,000, and grow with a team that turns 11 years of Conflict Resolution into real results.
Key Responsibilities
- Hold Harrisonburg vendors to the standard we promised our users
- Make general tradeoffs visible so ScaleUp Solutions can weigh them
- Juggle mission-driven priorities without dropping the ones that matter
- Close the loop on every Harrisonburg request you touch
- Notice the relentlessly-kind gap between the spec and the shipped thing
- Own the day-to-day rhythm of general work across our Harrisonburg, VA operation
- Show up for the unglamorous general maintenance nobody volunteers for
What You'll Bring
- Demonstrated ability to teach what you know to someone greener
- The kind of attention to detail that catches what spell-check misses
- 12+ years of Customer Service reps, not just Customer Service exposure
- Solid Delegation grounding, plus People Management you can pick up on the fly
At ScaleUp Solutions, our mission is to make general simpler, faster, and more accessible for everyone in Harrisonburg, VA and beyond. Our Harrisonburg, VA culture runs on written context, generous handoffs, and very few status meetings.
Start strong at $141,000 - $196,000, grow with a mentor, settle into benefits, and enjoy flexibility that finally fits Harrisonburg.
Hiring is open and ongoing for this hybrid position in Harrisonburg.
We're keeping this Operations Director search short, so put your hat in the ring this week.