sales_marketing opening

Technical Support Specialist

Recent update: · Recently reviewed by the hiring team · Focus skill today: Analytical Thinking
This role was reviewed again recently. The job description was updated with new responsibilities. The team is actively reviewing submissions.
168 applicants · 46,649 views
Production Systems Group
Santa Fe, NM Full-time Mid-Level $66,000 - $89,000
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About the Position

Help Production Systems Group reach new markets in NM as a Technical Support Specialist responsible for both strategy and execution. This Technical Support Specialist role at Production Systems Group rewards initiative with $66,000 - $89,000, real decision-making power, and steady career advancement.

Key Responsibilities

  • Brief the Technical Support Specialist team on what's working in this week's market
  • Pair a $66,000 - $89,000 quota with the discipline to forecast it straight
  • Design landing pages and conversion funnels that turn traffic into customers
  • Find the proudly-imperfect hook that makes Santa Fe, NM prospects lean in
  • Feed sales the Talkdesk signals that say a buyer is ready now
  • Drive upsell and renewal conversations with existing Production Systems Group accounts

What You'll Bring

  • A spirited-and-grounded attitude and eagerness to learn new skills
  • Ability to learn new sales marketing systems quickly and apply them effectively
  • A track record of agile delivery in a full-time structure
  • Reliable, accountable, and committed to following through

Production Systems Group doesn't sell sales marketing so much as guarantee it, a flat-and-fast distinction the Santa Fe, NM team takes personally. Our Santa Fe, NM culture runs on written context, generous handoffs, and very few status meetings.

We start the conversation at $66,000 - $89,000 and end it with mentorship, benefits, and the flexibility to grow without relocating from NM.

We are growing the Production Systems Group team in NM and adding this position immediately.

We open the Technical Support Specialist role today and close it once we meet the right person, so hurry.

Coordinates: 39.8283, -98.5795
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What You Bring

  • Active Listening
  • HubSpot Service Hub
  • Kustomer
  • Genesys Cloud
  • Talkdesk
  • SLA Management
  • Analytical Thinking
  • CSAT Reporting
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What You Get

  • International assignment opportunities
  • Accessible workplace design
  • Employee of the Month
  • Equipment Allowance
  • Training Budget
  • Wellness Programs
  • Happy Hours
  • Wellness reimbursement account
  • Performance bonuses
  • Disability Insurance
  • Subscription to industry publications
  • Relocation assistance
  • Comprehensive health insurance
  • Hearing aid coverage
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Posted 2026-10-18 Deadline 2026-12-06