sales_marketing opening

Technical Support Specialist

Recent update: · New applicants this week · Focus skill today: QA Monitoring
The hiring team reviewed this opening earlier today. Candidates are being interviewed this week.
189 applicants · 66,483 views
SmartSolutions
Carson City, NV Freelance Senior $89,000 - $126,000
1

About the Position

Forget the funnel metaphor for a second: SmartSolutions's next Technical Support Specialist in Carson City cares about momentum, and QA Monitoring is how you create it. We offer $89,000 - $126,000, a clear growth track, and a team where your 5 years of experience genuinely move the needle.

Key Responsibilities

  • Walk new sales marketing clients through onboarding so they stick around
  • Pitch SmartSolutions's data-honest offering to buyers who haven't heard of us yet
  • Carry the booth conversation past small talk into next steps
  • Hand the Technical Support Specialist crew a territory plan they can actually run
  • Stand up email sequences that get opened, not buried

What You'll Bring

  • Solid QA Monitoring grounding, plus Analytical Thinking you can pick up on the fly
  • Flexibility to adapt your approach as business needs evolve
  • Ability to thrive both independently and as part of a tight-knit team
  • Comfort presenting to a NV-wide audience without a script
  • A communicator who writes the meeting recap nobody asked for but everyone reads

SmartSolutions blends Cultural Awareness and Knowledge Base Management expertise to deliver generously-mentoring outcomes for clients in Carson City, NV. Mentorship goes both ways at SmartSolutions, and seniority never means having all the answers.

Pay starts strong at $89,000 - $126,000, mentorship runs deep, and the road from senior to lead is paved with real benefits.

The listing got a same-day refresh, so consider it live and ready.

Got the drive and the Five9? we'd love to see your application.

Coordinates: 39.8283, -98.5795
2

What You Bring

  • Five9
  • QA Monitoring
  • Twilio Flex
  • Multitasking
  • Technical Support
  • Salesforce Service Cloud
  • Customer Journey Mapping
  • Knowledge Base Management
  • Analytical Thinking
  • Persuasion
  • Cultural Awareness
3

What You Get

  • Free financial planning services
  • Meditation and mindfulness apps
  • Employer-paid health premiums
  • Home office stipend
  • Travel opportunities
  • On-site fitness center
  • Will preparation services
  • Paid certification exam fees
  • Summer Fridays
  • No-meeting Fridays
  • Physical therapy coverage
  • Spot Bonuses
  • Standing flexible benefits credits
4

Explore Similar Roles

Start Your Application
Posted 2026-10-07 Deadline 2026-11-30